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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B Jay

March 24, 2026

5  out of  5
rating by B Jay
"I've been with State Farm for several years having homeowners, rental property and auto insurance policies. My recent experience reminded me why I've stayed with them, not just because of price comparisons, but the level of service. I transferred my auto policy from Tennessee to Indiana earlier this year, and my new agent, Andrew, made the entire process smooth and stress-free. He was very helpful and responsive every step of the way. Last week, I had a flat tire and needed to use roadside assistance for a tow. Andrew guided me on how to get started, and I was pleasantly surprised by how easy it was to schedule everything online. The roadside assistance team kept in touch throughout the process, providing updates and making sure everything went smoothly from start to finish. The tow service itself was prompt and professional. I discovered that my policy includes a Lyft benefit so I wouldn't be stranded, which was a great perk- even though I didn't need to use it this time. Overall, I'm very satisfied with the level of service from State Farm. So glad they made process simple and stress free."
We responded:
"Thank you for the five-star review, B! We are so happy to hear you have had such a great experience with Andrew and our team. We know moving and also having any sort of claim can be stressful, so we are glad we could do our part to make those times as easy as possible. It has been an absolute pleasure to assist you!!"
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Cristy Mundell

March 23, 2026

5  out of  5
rating by Cristy Mundell
"I receive exceptional service from all the staff employed with Roger Roudebush’s office e. They have always been professional and helpful. They try to answer all of your questions and if they don’t know the answer they find someone that does. I have never been more happy with an insurance company and specifically this office. Thank you To all the staff for continuing to be great assets to your company. A++ Very happy customer"
We responded:
"Thank you for the five-star review, Cristy! We are so happy to hear you have had such a great experience with Andrew and our office. It has been an absolute pleasure to assist you!!"
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Diana

March 19, 2026

5  out of  5
rating by Diana
"It was easy and a relief to have such a great agent as Viviana! She has helped me with my insurance inquiries and issues and provided the best service and support! I will be continuing my business here!"
We responded:
"Thank you for the five-star review, Diana! We are so glad you have had such a great experience with Viviana and our office!!"
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kristy

March 11, 2026

5  out of  5
rating by kristy
"Vivian at State Farm was very helpful and knowledgeable when I called for a quote on car insurance. She answered all my questions and didnt hurry me along. I ended up getting my policy through them."
We responded:
"Thank you for the five-star review, Kristy! We are so glad you had such a great experience with Viviana, and she could get a policy started for you!! "
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Johnny Ashby

March 5, 2026

5  out of  5
rating by Johnny Ashby
"They were very polite and awesome they helped me and solved my issue will be a repeat customer"
We responded:
"Thank you for the 5-star review, Johnny! We are so glad you had such a great experience with our office!! "
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William Mc

March 4, 2026

5  out of  5
rating by William Mc
"Roger and his team were great at helping me get full coverage at a rate cheaper than Geico"
We responded:
"Thank you for the five-star review, William! We are so glad you had such a great experience with our office, and we were able to save you some money!!"
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Lilly Comer

February 25, 2026

5  out of  5
rating by Lilly Comer
"Great service and extremely helpful with questions or concerns."
We responded:
"Thank you for the 5-star review, Lilly! We are so glad you have had such a great experience with our office!!"
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Emilio Llamas

February 13, 2026

5  out of  5
rating by Emilio Llamas
"Viviana ,at State Farm is our favorite agent! She truly goes above and beyond when it comes to customer service. She is extremely knowledgeable, talented at what she does, and very efficient. We are so happy to be working with her and couldn’t ask for a better agent. We definitely recommend her to all our family and friends. She is outstanding! Thank you so much for all your help. Emilio and Esmeralda Llamas. With True Sharp Edge, LLC"
We responded:
"Thank you for the five-star review, Emilio and Esmeralda! We are so glad you have had such a great experience with Viviana and our office!! "
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Drew Master345

January 29, 2026

5  out of  5
rating by Drew Master345
"This place is absolutely magnificent! They are so helpful every time! The people are so friendly and genuinely care about you. Don’t wait! They’re the best!"
We responded:
"Thank you for the five-star review, Drew! We are so happy to hear you have had such a great experience with our office!! "
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Matt Milburn

January 29, 2026

5  out of  5
rating by Matt Milburn
"Stephanie and Andrew were very helpful in setting up a claim to replace my windshield. Andrew explained my comprehensive deductible for a glass replacement before they proceeded . They set up the claim and contacted the replacement shop. The shop called me shortly after to set up the appointment. It was that easy."
We responded:
"Thank you for the 5-star review, Matt! We know claims can be stressful, so we are happy to hear everything is going so smoothly and that Stephanie and Andrew were able to help out!!"
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Alejandro Santiago

January 29, 2026

5  out of  5
rating by Alejandro Santiago
"The staff was really helpful with my questions especially Stephanie!"
We responded:
"Thank you for the five-star review, Alejandro! We are so glad you have had such a great experience with Stephanie and our office!! "
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Cristyan Santiago

January 29, 2026

5  out of  5
rating by Cristyan Santiago
"Stephanie and the team give the best customer service very helpful!"
We responded:
"Thank you for the five-star review, Cristyan! We are so glad you had the best experience with Stephanie and our office!! "
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Jan Tapia

January 28, 2026

5  out of  5
rating by Jan Tapia
"Stephanie and the rest of the team were amazing"
We responded:
"Thank you for the five-star review, Jan! We are so glad you have had such an amazing experience with Stephanie and our office!! "
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Rolando Arteaga

January 28, 2026

5  out of  5
rating by Rolando Arteaga
"Stephanie and the team are super nice and welcoming,really received the help I needed!"
We responded:
"Thank you for the five-star review, Rolando! We are so glad you had such a great experience with Stephanie and our office!! "
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Aaron Ramirez

January 28, 2026

5  out of  5
rating by Aaron Ramirez
"The team is great and helpful! Especially Stephanie she is so sweet and kind had the best service I could’ve asked for."
We responded:
"Thank you for the 5-star review, Aaron! We are so glad you had the best experience with Stephanie and our office!! "
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Exson avila

January 28, 2026

5  out of  5
rating by Exson avila
"Stephanie and the team are amazing, fanstastic at their job :)))"
We responded:
"Thank you for the five-star review, Exson! We are so glad you have had such an amazing experience with Stephanie and our office!! "
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Cristian Hernandez

January 28, 2026

5  out of  5
rating by Cristian Hernandez
"Stephanie and the team are very nice and helpful."
We responded:
"Thank you for the five-star review, Cristian! We are so glad you have had such a great experience with Stephanie and our office!! "
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Vladimir JASON

January 28, 2026

5  out of  5
rating by Vladimir JASON
"This was amazing"
We responded:
"Thank you for the five-star review, Vladimir! We are so glad you had such an amazing experience with our office!! "
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Nicole Roudebush

January 20, 2026

5  out of  5
rating by Nicole Roudebush
"Most honest and hardworking agent around. He works as hard for his client's; as he does for his family whom he also considers them to be a part of!"
We responded:
"Thank you for the great review and 5-star rating Nicole!!"
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Allison Roudebush

January 7, 2026

5  out of  5
rating by Allison Roudebush
"Viviana was amazing and so helpful. Everyone at this office is always very kind."
We responded:
"Thank you for the five-star review, Allison! We are so glad you have had such a great experience with Viviana and our office!! "
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Ramona Bauer

January 2, 2026

5  out of  5
rating by Ramona Bauer
"Friendly service"
We responded:
"Thank you for the five-star review, Ramona! We are so glad you have had such a great experience with Andrew and our office!! "
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Carolyn Burns

December 23, 2025

5  out of  5
rating by Carolyn Burns
"We had home insurance with State Farm for 62 years. Have Renter’s insurance now. We have always been treated fairly by State Farm and the Roger Roudebush firm."
We responded:
"Thank you for the five-star review, Carolyn! We are so happy to hear you have had such a great experience with our office and it has been an absolute pleasure assisting you all these years!! "
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Leonardo Rivera

December 22, 2025

5  out of  5
rating by Leonardo Rivera
"Excelente gracias por todo"
We responded:
"Gracias por tu reseña, Leonardo. ¡Nos alegra que hayas tenido una experiencia tan agradable en nuestra oficina!"
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Jesus Gámez Reyes

November 7, 2025

5  out of  5
rating by Jesus Gámez Reyes
"Fueron muy amables me atendieron muy bien lo recomiendo mucho"
We responded:
"¡Gracias por la reseña de cinco estrellas, Jesús! ¡Estamos muy contentos de que hayas tenido una experiencia tan excelente con nuestra oficina! "
Profile photo of Joe Guadalupe Ramirez

Joe Guadalupe Ramirez

November 7, 2025

5  out of  5
rating by Joe Guadalupe Ramirez
"Un excelente servicio en tiempo y forma, me resolvió todas mis dudas."
We responded:
"¡Gracias por la reseña de cinco estrellas, Joe! ¡Estamos muy contentos de que hayas tenido una experiencia tan excelente con nuestra oficina y que hayamos podido ayudarte!"